Orders usually ship from our studio within 1–2 business days. After holidays, big sales, or new product launches, shipping may take a few extra days as we catch up.

The best way to reach us is through our website, just visit the ‘Contact Us’ section on the ‘Meet Maple & Say Hi’ page.

All our bandanas come in one perfect size 30x18x18 in. Because every adventure dog is unique, if it looks a little big on your puppy, no worries! Just give it a quick roll at the top until it fits juuust right. Cozy, comfy, and totally adventure-ready.

Easy peasy, stylish squeezy. 🐾✨

Yes! If your order hasn’t shipped yet, we’re happy to help you update or cancel it. Just reach out to us as soon as possible through the Contact Us "Meet Maple" page.

At the moment, we don’t offer custom designs. Each bandana is handcrafted in small batches to maintain the highest quality. But we’re always exploring new possibilities, stay tuned!

To keep your bandana looking its best, we recommend a gentle cold wash and air drying. Avoid bleach and high heat to preserve the fabric and colors. With proper care, your handmade bandana will stay beautiful adventure after adventure.

Absolutely! Each bandana is made by hand, one at a time, with lots of care. No mass production, just quality, craftsmanship, and love in every stitch.

Our bandanas are designed as a versatile one-size-fit-most style. To achieve the perfect fit, simply roll the top edge of the bandana until you reach your desired length. Place it around your dog’s neck and tie a secure square knot to keep it comfortably in place.
Avoid tying it too tightly, you should be able to slide two fingers between the bandana and your dog’s neck. With these simple adjustments, your pup will enjoy a safe, stylish, and secure fit for every adventure.

You can also visit our Paw & Posts Blog for a step-by-step guide with photos on exactly how to roll and tie your bandana for the perfect fit.

We want you (and your adventure buddy!) to absolutely love your bandana.
If something isn’t quite right, you can request a return or exchange within 14 days of receiving your order.

Because our bandanas are handmade in small batches, items must be unused, unwashed, and in their original conditionto be eligible.

If you ever need help with a return or exchange, simply reach out to us through the Contact Us form on the Meet Maple & Say Hi page, we’re always here to help!

Please note: As a small handmade shop, we kindly ask that customers cover the cost of return shipping—unless we made a mistake, of course! Thank you for supporting our tiny, adventure-loving brand.

Every Maple the Aussie bandana is handcrafted using high-quality cotton fabrics chosen for their softness, durability, and comfort. We avoid harsh or scratchy materials, so your adventure buddy can wear their bandana all day without irritation.

Our fabrics are pet-safe, breathable, and gentle on sensitive skin. Each bandana is triple-checked before shipping to make sure it’s safe, comfy, and ready for trail time, cuddle time, or photo-op time. 📸🐾

If your pup has allergies or special sensitivities, feel free to reach out, we’re always happy to help!

Absolutely! we love seeing your adventure buddies in their Maple the Aussie gear!
Tag us @mapletheaussie.store and use our hashtag #mapletheaussiebandanas for a chance to be featured on our page. Seeing your pups explore, pose, and show off their style truly makes our day!